QHY268M Pro I

Before using software, make sure you have connected the cooling camera to the 12V power supply and connected it to the computer with a USB3.0 data cable. If it’s an uncooled camera, 12V power is not needed. We recommend 64-bit Software, like SharpCAP x64 , N.I.N.A x64. etc., especially when you’re using 16bit cameras.

Launch SharpCap. If the software and drivers mentioned above are installed successfully, the video image will appear automatically about 3 seconds after the software loads. You will also see the frame rate in the lower left corner of the software window as shown below.

If you have already started the SharpCap software before connecting the camera, in order to open the camera, click on the “camera” in the menu bar and then select the device.

Offset adjustment. When you completely block the camera (i.e., like taking a dark frame) you may find that the image is not really zero. Sometimes this will reduce the quality of the image contrast. You can get a better dark field by adjusting the offset. You can confirm this by opening the histogram as indicated in the figure below.

If you want to enter the 16-bit image mode, select the “RAW16” mode.

By selecting the “LX” mode you can expand the exposure setting range and take long exposures.

After cooling devices connected to the 12V power supply, the temperature control circuit will be activated. You can control the CMOS temperature by adjusting the settings in the figure below. Basically, you can control the temperature of CMOS by either adjusting “Cooler Power” or clicking “Auto” and setting “Target Temperature”. You can also see the CMOS temperature at the lower-left corner of the software window.

UVLO（Under Voltage Locking), is primarily intended to protect the electronic device from damage caused by abnormally low voltages. Now only QHY600, QHY268, QHY410, QHY411, QHY461, QHY533 cameras have UVLO Protection.

UVLO warning execution

After a warning is given, the camera firmware will automatically turn off the cooler and will turn on the camera’s TEC protection mode. After the camera is reconnected, it will always work in TEC protection mode (maximum power cooler power will be limited to 70%). Since many times the voltage shortage is caused by the high resistance of the power supply cable itself, resulting in a large voltage drop at high currents, the voltage will usually rise after the power is limited. But limiting the power will affect the cooling temperature difference. Therefore, it is recommended that users first check the power supply cable to solve the problem of excessive resistance of the power supply cable.

If the user has solved the problem of insufficient supply voltage, the TEC protection mode can be removed through the menu of EZCAP_QT.

How to improve the power supply?

1. Make sure the output voltage of the AC adapter is not less than 12V and the maximum output current can reach 4A or more. Otherwise, the AC adapter itself will not meet the power demand of the camera and it may cause a low voltage problem.
2.  Make sure that the 12V power supply cable connecting the AC adapter to the camera has a low impedance. The impedance of the positive and negative paths should not exceed 0.1 ohms each. Or the total impedance (positive + negative) should not exceed 0.2 ohms. Otherwise, the power supply cable should be thickened.
3. When using battery power, it is recommended to add a 12V output voltage regulator. If the battery is connected directly, usually the battery voltage reaches 13.8V when fully charged, and will gradually drop during use. It is easy to cause the camera to reach the low-voltage detection threshold.

How to clear the TEC protection status triggered by UVLO?

Once a UVLO event occurs, the camera will automatically memorize it and will work in a protected mode at a maximum of 70% power after reconnection. This memory can be erased as follows:

After you find the system error, you need to turn off the device and check the power supply. After inspecting the problem, open the ezcap software and select “Camera Settings” – “Preferences” – “Reset Flash Code” to reset the error status.

Why does the warning appear even though the power supply voltage is 12 V?

1. The voltage measured inside the camera is the voltage reaching the camera, not the voltage at the power adapter end. Therefore, the voltage measured at the power adapter end does not reflect the voltage received at the camera end. This is because the power cable has its own resistance. If the resistance is large, it will cause a large voltage drop. The voltage drop can be calculated by U = I * R. So if the power cable has a resistance of 0.2 ohms, it will produce a voltage drop of 3.3 * 0.2 = 0.66V. If the power adapter output is 12 V, the voltage reaching the camera is 12 – 0.66 = 11.34 V. To actually measure the input voltage at the camera end, you can refer to the photo below.
2. For cameras produced after September 2021, the UVLO is detected by communicating directly with the power manager, and the UVLO code that appears is 9, while for cameras produced before, the indirect detection method is used, and the UVLO code that appears is 3. The indirect detection method will detect UVLO except for the low voltage problem, and any other accident that causes CMOS not to work will also trigger the UVLO=3 alarm, for example, the camera is subject to severe electromagnetic interference, causing registers inside the CMOS not to work. Therefore, if UVLO=3 occurs, it is recommended to contact QHYCCD technical support for further judgment.
3.  Using older versions of drivers and firmware may cause false positives (UVLO=9). Please make sure that ALL-in-one SDK version is out of stable version 2021.10.23 or higher. Please disconnect the 12V power supply during the driver installation.

Added functions related to BURST mode in SDK. Currently, cameras that support Burst function include QHY600, QHY411, QHY461, QHY268, QHY6060, QHY4040, QHY4040PRO, QHY2020, QHY42PRO, QHY183A

This mode is a sub-mode of continuous mode. This function can only be used in continuous mode. When this function is enabled, the camera will stop outputting image data, and the software frame rate will be reduced to 0. At this time, send relevant commands to the camera, and the camera will Output the image data with the specified frame number according to the settings, for example, set Start End to 1 6, the camera will output the image data with the frame number 2 3 4 5 when receiving the command.
Note:
1. When using Burst mode in fiber mode, the first Burst shot will be one less. For example, if the start end is set to 1 6, the output of 2 3 4 5 is normal, but in fact, only 3 4 will be output during the first burst shot. 5, 2 will not be received, the second and subsequent shots can normally obtain Burst images 2 3 4 5. This problem will be fixed later.
2. QHY2020, QHY4040 found that the frame number that came out when the exposure time was short is [start+1,end-1] but the one that came out under long exposure was [start+2,end]
3. When the camera is just connected, if the set end value is relatively large, the camera will directly output the picture after entering the burst mode. Therefore, it is necessary to set the camera to enter the IDLE state and then set the start end and related burst operations.

The following is the usage of Burst mode related functions:

1. There are holes in the two sides of the camera near the front plate that is normally plugged by a screw with an o-ring. If there’s moisture in the CMOS chamber that causes fog, you can connect the desiccant tube to this hole for drying. There would better be some cotton inside to prevent the desiccants from entering the CMOS chamber.Please note that you may need to prepare desiccants yourself, because for most countries and regions desiccants are prohibited by air transport. Since QHY always deliver your goods by air, sorry that we can’t provide desiccants for you directly.
2. Cyclic Drying: The front end of the camera body is equipped with two drying interfaces with M5 threads, which are used in conjunction with drying tubes and circulation pumps for drying treatment inside the sensor chamber. The position of the drying interface is indicated by the red circle in the figure below (take the QHY600 as an example):Under the vacuum pump, the gas inside the sensor chamber is drawn out through one drying interface, enters the drying tube, and then undergoes filtration. It is then reintroduced into the camera through the other drying interface, circulating back and forth for drying.

   Note:1.Do not reverse the order of the intake and exhaust ports

   2.Before circulating drying, it is necessary to turn off the refrigerator, and then turn on circulating drying after the temperature returns to normal temperature. Only by following this step can the water vapor in the sealed chamber be effectively removed. If the cooler is turned on, the cooler inside the camera will absorb water vapor, causing more water vapor to condense inside the camera instead of being absorbed by the desiccant.

If you find dust on the CMOS sensor, you can first unscrew the front plate of the cam and then clean the CMOS sensor with a cleaning kit for SLR camera sensors. Because the CMOS sensor has an AR (or AR/IR) coating, you need to be careful when cleaning. This coating can scratch easily so you should not use excessive force when cleaning dust from its surface.

All QHY cooling cameras have built-in heating plates to prevent fogging. However, If the ambient humidity is very high, the optical window of the CMOS chamber may have condensation issues. Then try the following:

1. Avoid directing the camera towards the ground. The density of cold air is greater than of hot air. If the camera is facing down, cold air will be more accessible to the glass, causing it to cool down and fog.

2. Slightly increase the temperature of the CMOS sensor .

3. Check if the heating plate is normally working. If the heating plate is not working, the glass will be very easy to fog, the temperature of the heating plate can reach 65-70 °C in the environment of 25 °C. If it does not reach this, the heating plate may be damaged. Please contact us for maintenance.

Please avoid thermal shock during use. Thermal shock refers to the internal stress that the TE cooler has to withstand due to the thermal expansion and contraction when the temperature of the TEC suddenly rises or falls. Thermal shock may shorten the life of the TEC or even damage it.

Therefore, when you start using the TEC to adjust the CMOS temperature, you should gradually increase the TEC power rather than turning the TEC to maximum power. If the power of the TEC is high before disconnecting the power supply, you should also gradually reduce the power of the TEC and then disconnect the power supply.