QHYCCD Help Center（Ver 2.0）
“QHYCCD Help Center”, our new Ticket System, provides whole after-sales services including technical support, maintenance service and Q&A.
Tickets. Click “Submmit Your Ticket” and decribe the issue you met, we’ll reply in 24 hours (working days);
Repairing Application. If the devices needs repair, then you can start the “Repairing process” in the system.
Email Notification. You don’t have to check the Ticket update everyday—they can receive email notifications and know if there’s any update.
Knowledge Base. There some articles about the issues that may happen and how to solve them.