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qhy600M stopped responding

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qhy600M stopped responding
« on: March 16, 2021, 02:31:19 AM »
My QHY600M early bird camera doesn't connect via USB3 port anymore. Under Win10 in Control panel I see unidentified USB device (Code 43). Fan is humming and filterwheel completes standard startup.
I must confess that I work in high humidity with condensation and icing on most devices except camera (it generates enough heat to stay dry). I fear that there might have occurred some power leak or even shortage even though other devices including laptop are unaffected. Also I used different - longer extension power cable (230V) than usually. DC adapter was original from CyclopOptics.

Yuki

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Re: qhy600M stopped responding
« Reply #1 on: March 16, 2021, 08:59:27 PM »
Hi,

Maybe you can contact your dealer for repair.

BestRegards