QHYCCD

Problem with drivers under Windows 10

Problem with drivers under Windows 10
« on: February 19, 2021, 03:48:45 PM »
Good day,

I'm having problems using my QHY12 camera under NINA and also in MaximDl.
I recently moved from a Vista Laptop to a Windows 10 one,  on the Vista laptop the camera worked without a problem, but in Windows 10,  installing the latest drivers won work.  In NINA i get an error about a Class not found or something, in MaximDl,  the camera connects but when i expose a frame it hangs and never ends,  eventually maximdl becomes unresponsive.  Also the new drivers doesn't have the quick buttons for focus and fast download.
Is it possible i can install the old drivers in Win10?.

thank you

ma_rs

Re: Problem with drivers under Windows 10
« Reply #1 on: February 20, 2021, 05:03:42 AM »
Please try [https://www.qhyccd.com/file/repository/publish/AllInOne/210220/QHYCCD_Win_AllInOne.21.02.20.13.exe]
You can check Nothing at the software list windows and install, then open the installer folder(C:\Program Files\QHYCCD\AllInOne for default)
Then try "QHYCCD-ASCOM-Platform6.4" or "QHYCCD-ASCOM-Platform6.5" driver

Re: Problem with drivers under Windows 10
« Reply #2 on: February 22, 2021, 11:35:54 AM »
Please try [https://www.qhyccd.com/file/repository/publish/AllInOne/210220/QHYCCD_Win_AllInOne.21.02.20.13.exe]
You can check Nothing at the software list windows and install, then open the installer folder(C:\Program Files\QHYCCD\AllInOne for default)
Then try "QHYCCD-ASCOM-Platform6.4" or "QHYCCD-ASCOM-Platform6.5" driver
Hello, thank you for replying.
When you say: "Try QHYCCD-ASCOM-Platform6.4"  how do you mean?.  Is that an executable that i should run?. Like a Patch?.
thank you again.

ma_rs

Re: Problem with drivers under Windows 10
« Reply #3 on: February 23, 2021, 12:24:40 AM »
After install the All-In-One package, there is a path like "C:\Program Files\QHYCCD\AllInOne\ascom"
Even you check nothing when you run the installation package, there will be a folder like that, and the installer will open this folder for default.
In this folder, there will some file like "QHYCCD-ASCOM-Platform6.5-V***" and "QHYCCD-ASCOM-Platform6.4-V"

Different software may use a different version of ascom, so you have to decide which one you should install.
You can check your current ascom platform version by search and run "ASCOM Diagnostics"

buzz

Re: Problem with drivers under Windows 10
« Reply #4 on: February 23, 2021, 10:59:04 AM »
Dear ma_rs

please can you confirm, this is the same as hitting the 'beta version' link on the QHY download page?
Chris Woodhouse FRAS

ma_rs

Re: Problem with drivers under Windows 10
« Reply #5 on: February 23, 2021, 08:27:37 PM »
For now, yes, the same as you hit "beta version"
will download this file [https://www.qhyccd.com/file/repository/publish/AllInOne/210220/QHYCCD_Win_AllInOne.21.02.20.13.exe]

buzz

Re: Problem with drivers under Windows 10
« Reply #6 on: February 26, 2021, 09:36:48 AM »
thanks -  I mentioned in another thread that I had to manually uninstall the old device drivers in the windows hardware manager as the installer only updated one of the camera drivers. Once I had done that, both drivers for my cameras reported the latest version.
regards
Chris Woodhouse FRAS
Chris Woodhouse FRAS

buzz

Re: Problem with drivers under Windows 10
« Reply #7 on: March 08, 2021, 05:40:02 AM »
Dear QHY
Please note that the latest ASCOM drivers in the beta all-in-one pack have a problem:

If I install the 6.5 pack 21.02.20.11 - it will not run with any 64-bit application like Nina or the 64-bit version of SGP - but it will work with the 32-bit version of SGP.

The 6.4 version 21.02.20.12 works with 64-bit and 32-bit apps.
Please can you update the 6.5 ASCOM driver.
Many thanks
Chris Woodhouse FRAS

ma_rs

Re: Problem with drivers under Windows 10
« Reply #8 on: March 09, 2021, 04:54:05 AM »
Please search and run "ASCOM Diagnostics", select the first menu in the image
Then chose camera, and try connect.
If there is a problem there should be an error message.
Please post the error message

ma_rs

Re: Problem with drivers under Windows 10
« Reply #9 on: March 09, 2021, 04:57:30 AM »
-

buzz

Re: Problem with drivers under Windows 10
« Reply #10 on: March 09, 2021, 07:20:43 AM »
Here, you go, though I am surprised QHY could not verify without my help.
I re-installed your ASCOM 6.5 driver again and verified in ASCOM diagnostics.
This is entirely consistent on three Windows 10 Pro computers (64-bit)
Chris Woodhouse FRAS

ma_rs

Re: Problem with drivers under Windows 10
« Reply #11 on: March 09, 2021, 09:32:51 PM »
Please try a new installer bellow
before running the installer, please make sure close all the software
If it still happens, please send me your remote control ID to my@qhyccd.com, I will see what I can do

https://www.qhyccd.cn/file/repository/publish/ascom/QHYCCD-ASCOM-Platform6.4-V21.03.10.02.exe

 https://www.qhyccd.cn/file/repository/publish/ascom/QHYCCD-ASCOM-Platform6.5-V21.03.10.10.exe

buzz

Re: Problem with drivers under Windows 10
« Reply #12 on: March 10, 2021, 01:31:58 PM »
Many thanks for the quick response ma_rs.

I am running ASCOM 6.5SP1 and this new ASCOM driver works with my QHY5III178, QHY247C and QHY183M cameras on 64-bit imaging applications.

Will you update the driver download web page?
« Last Edit: March 13, 2021, 10:55:54 AM by buzz »
Chris Woodhouse FRAS

ma_rs

Re: Problem with drivers under Windows 10
« Reply #13 on: March 14, 2021, 09:17:33 PM »
A new stable all-in-one(and all content) version is about to publish

you can find it here for now: https://www.qhyccd.com/html/prepub/log_en.html#!log_en.md

Or on the download page this week