QHYCCD

QHY695A - problem

QHY695A - problem
« on: January 19, 2020, 01:32:02 PM »
Hi.

I need some quick help.

When I connect my camera to MaximDL6, after few subrames (3, 5 or 7) camera can't download file. First few subframe download correctly. I cheeck from 3 to20minutes subframe and length does not matter.

The same issiue is with EZCap.

Very strange is that camera catch darks without any problems! Only on lights at the nights I have got problems.

Afert this I usualy have to power off and power on camera, becouse windows don't see device.

Also I bought new pc and problem not disapered.

My astro pc in own backyard obserwatory:

- win7,
- camera connected directly to pc (usb2.0) by new 2m good quality cable,
- everything powered from very goog quality power supply 13,5V,
- qhy695A have all newest driver
- installed last version ascom

Thank you for all suggestions.


Edit.
Last night my astropc did not see camera in Windows device manager and I can't connected to it by ascom.
 
« Last Edit: January 19, 2020, 01:34:27 PM by tayson.82 »

llsong

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Re: QHY695A - problem
« Reply #1 on: January 20, 2020, 07:45:48 PM »
Hello,
Regarding the device manager not recognizing the camera, you need to disconnect the power or reconnect the USB cable. Check the connection again.
Can you download the two software and driver installations I recommend and verify it later?

https://www.qhyccd.com/file/repository/latestSoftAndDirver/Soft/EZCAP_QT_V0.1.51.11_Setup.zip

https://www.qhyccd.com/file/repository/latestSoftAndDirver/Soft/QHYCCDASCOM-Capture-StarSenseSci-V0.1.51.18.zip

axlns

Re: QHY695A - problem
« Reply #2 on: April 29, 2020, 10:12:59 AM »
Hello,
Regarding the device manager not recognizing the camera, you need to disconnect the power or reconnect the USB cable. Check the connection again.
Can you download the two software and driver installations I recommend and verify it later?

https://www.qhyccd.com/file/repository/latestSoftAndDirver/Soft/EZCAP_QT_V0.1.51.11_Setup.zip

https://www.qhyccd.com/file/repository/latestSoftAndDirver/Soft/QHYCCDASCOM-Capture-StarSenseSci-V0.1.51.18.zip

I have the same camera (QHY695a), normally I can take pictures. But sometimes camera hangs, and I have to turn it off and turn it on. camera may work with no issues for entire night. or could give these problems few times per hour, very annoying.

My camera is connected through USB30 cable to an external USB hub. not sure if this can be related to USB connection?

also I noticed that you suggesting installing 51.18 version of ASCOM driver. but the latest one is 51.45. Does it mean 51.18 works better and I should downgrade?