QHYCCD

QHYCCD help ticket can not reply email automaticly

QiuHY

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QHYCCD help ticket can not reply email automaticly
« on: April 28, 2014, 02:14:54 PM »
Hello,
         Recent days our help ticket system meet some problems and it can not send our reply to user's email box automaticly. If you made some ticket in March and April you may not get the email of the access key or link and also no the reply from the help ticket system even we did reply you on it.

         We are repairing it and hope it can be solved as soon as possible. During this period  you can use the dicusss forum to contact us.

Best regards,
Qiu Hongyun

QiuHY

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Re: QHYCCD help ticket can not reply email automaticly
« Reply #1 on: May 05, 2014, 07:34:22 AM »
Hello,
          We have fixed the problem. Now the ticket system can work well.

Best regards,
Qiu Hongyun

Re: QHYCCD help ticket can not reply email automaticly
« Reply #2 on: June 30, 2019, 11:29:10 PM »
Hello,
          We have fixed the problem. Now the ticket system can work well.

Best regards,

Its broke again