In order to make better custom service. We now use the help ticket system
to process the order and the technology quesiton, repair service etc. This way
is more better than use email.

There is five department of the ticket system.Please select the correct department

Personal order:
Only accept the order from non-dealer area, and process some small item that the dealer can not do
Dealer order:  
Only for dealers
Issue diagnosis:
If you meet some technology problem or camera meet some problem, please ask us here
technology inquirement before order:
If you have any question before you order camera, please ask us here
Repair department:
If your camera has send back to repair. The help ticket will go to this department. And you
and discuss with our repair department for better service. Sometimes we will ask some details
to make sure that we know the problem well.

Please click this link to submit your ticket.



Submit Ticket



We will process the ticket in weekdays. In weekend or vacations we may not
process the ticket at that time.


After the whole ticket solved.Please close the ticket.